Shipping & Returns

Shipping & Handling

We will ship your order as quickly as possible, usually within one or two business days. Domestic shipping is by Australia post. Orders ship from Canberra, A.C.T and should arrive within 3 to 6 business days for Regular Post and overnight from despatch for express post*.  International orders may take an additional day or two to process, and will be sent with the Australia Post via Airfreight. Delivery times to international addresses are difficult to estimate, and may be up to 2 or 3 weeks. Return postage for refunds or exchanges is at the customers cost unless the goods are faulty.

* Assumes delivery address is within the express post network.

Shipping & Handling within Australia

$8.00 Flat rate regular post  $11.00 Flat rate Express post

International

$14.00 Flat rate economy (not trackable)
$25.00 Express airmail tracked (3-10 business days)

Returns

We hope you’ll be happy with your purchase but if you would like to return an item for a refund or exchange, please contact us. Unused items can be returned within 30 days. It is the buyer’s responsibility to return items in original condition; please ensure proper packaging.  Once your items are returned for refund or exchange, please note that it may take up to a week to process.   We reserve the right to refuse a refund or exchange if the item is returned in a non-sellable condition.  If your purchase is damaged please contact us first before returning the goods.

Privacy

Your privacy is important to us. We will not rent or sell your personal information to any third party, and we will not share your personal information with any unaffiliated party without your consent.